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Podcast 3: The Number One Success Determinant When It Comes To Increasing Sales

You want customers to come to you as if by magic instead of having to make tiresome cold calls?
Then you have to make sure that your potential customer thinks of you as soon as your topic,what you stand for, hits his or her life reality. You have to be the first port of call for potential customers once your topic arises. By topic I mean the need for your product or service.

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Podcast 2: Selling Excellence 2.0: Why Some Companies Excel At Customer Acquisition While Others Struggle

In this podcast we will explore the question of why some companies succeed in making their customer acquisition successful and delightful, so that customers come to them and not the other way around – without annoying price discussions. And why other entrepreneurs and companies have the greatest difficulties precisely here.

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Podcast 1: The ONE Costly Mistake Companies Make That Leads To Poor Growth And Low Revenue

Have you ever wondered why your company still has to invest large sums in marketing and sales to attract new customers?
Why don't new customers come by themselves, aS existing customers have enthusiastically recommended you? You are so professional, so competent and yt you produce such good products or services.
Your current way of thinking and acting, your current focus is the costly mistake that keeps your business running below potential. A much higher turnover and a much higher profit would be possible!
Listen to our podcast to find out more.

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Check List 3: Customer Coaching: An Excellent Way to Find Out What Your Clients Really Want

When talking to their customers, excellent salespersons and consultants use a conversation technique that is delightful for the customer and full of valuable insights for the provider. When talking to their customers, excellent counsellors use the Coaching Approach. This means listening instead of talking – asking questions instead of arguing.
Here are the most important question techniques used in Customer Coaching…

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Check List 2: The 5 Rules Of Selling in the New Market Place That Will Empower You To Sell Without Being «Salesy»

A company that wants to grow must acquire new customers. However, this is usually not that easy. In most countries, more than half of all letterboxes bear a "no advertisements" sticker. And most phone numbers are NOT listed in the directory, often to avoid advertisement calls. Anybody working in sales is careful not to use the job title salesperson and prefers the more discreet term "advisor".
There are 5 rules that will make your selling a self-running system.


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Check List 1: The 10 Universal Dimensions Of Customer Focus And Service Quality

Many, many years ago, in 1986, three American scientists – A. Parasuraman, V.A. Zeithaml and L. Berry – published a report called «SERVQUAL. A Multiple Item Scale for Measuring Consumer Perceptions of Service Quality». At that time, nobody thought that the pages 86 to 108 would become and remain THE standard definition of service quality and therefore of customer focus.
Their research is still valid and those who know how to stick to the 10 Universal Dimensions Of Customer Focus will have a huge competitive advantage.
Check how well you and your company applies these principles.

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The 5 Must Know Secrets About The International Education System And The Business World

Does the life of your dreams seem to be behind locked doors?
You might be a citizen of a country whose passport does not allow you to live and work wherever you want. You might not earn enough to study or work wherever you want. You might lack the required professional expertise or leadership skills, you might lack the required paper of a renowned business school or university, you might lack the right international connections to be first in line.
Here are good news for you. There are keys to those locked doors. There are five secrets that you should know about how the international education system and the business world work. Are you ready to hear these secrets?

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